Account Settings
Basic settings
Find these in Settings → Account:
| Setting | Description |
|---|---|
| Name | Biller display name |
| Account contact email | |
| Phone | Contact phone number |
| Address | Registered business address |
| Timezone | Used for scheduling and reporting (IANA format, e.g. Australia/Sydney) |
| Currency | ISO 4217 — set at account creation, not changeable after activation |
| Country | ISO 3166-1 alpha-2 |
Payment settings
Configure how fees are calculated and which payment methods are accepted:
| Setting | Description |
|---|---|
txn_fee_cents | Flat fee per transaction in cents |
fee_rate_bps | Percentage fee in basis points (100 bps = 1%) |
surcharge_enabled | Whether surcharges are passed to customers |
fee_cap_cents | Maximum fee per transaction in cents |
fee_minimum_cents | Minimum fee per transaction in cents |
To toggle accepted payment methods (card, BECS direct debit), use the Payment Methods section in account settings.
Customer attribute config
Define custom fields that appear on every customer record for this account. See Custom Attributes for configuration details.
Lifecycle actions
| Action | From state | Effect |
|---|---|---|
| Activate Live | pre_activation | Starts compliance review |
| Suspend | active | Pauses payment processing; requires a reason |
| Reinstate | suspended | Returns account to active |
| Deactivate | Any | Permanently closes the account |